OLI’s president, John Prichard Jr, had the chance to sit down with Abel Travis, host of the Insurance Innovators podcast.
In this episode, John discusses the future of independent agencies and how technology is transforming both agent capabilities & the customer experience.
Other topics he discusses include technology innovations, insurtech capabilities & tools, customer experience, servicing an informed customer, how to differentiate agent & customer experiences, and putting the customer first.
To see the original show notes and subscribe to the Insurance Innovators podcast, check out their website or subscribe on your favorite podcast platform.
Thanks again to Abel Travis for having us and giving us the chance to talk about how to innovate your small insurance agency on the show!